I have AP& T here on the west end. The most I've ever had in an outage is a few seconds where the screen blips to that green message about the signal being weak, then it blips back.

I've had them for 4 years now (cable modem too) and I have to say my outages are practically non-extant. I had Comcast (previously ATT, and then TCI) before and it sucked.

If you think about it - the APT system is way newer than the COMCAST, which dates from the old days of when cable first appeared 20+ years ago. You may want to consider changing as a way to send COMCAST a message.

We're lucky to have a choice here in town. I like to support local efforts as a way of ensuring we continue to have choice - it's often the threat of competiton that keeps the big companies from getting lazy and taking advantage when they are the monopoly.

The few times I had to call tech sup on the modem - it's been my fault ( modem fried; installing vonage the first time. etc.)- they have been able to fix it competantly and speedily. One time my asshole neighbor ripped off the cable box with his truck and they were out here in a few hours on a Saturday. I really have no complaints. Vonage works great with them.